The practical work that keeps a small business running.
The one most IT people up here don't do
Systems that talk to each other
If your staff are retyping the same information into three different systems, or your business runs on a spreadsheet that only one person understands, that's fixable.
My background is data engineering: building the pipelines that move data between systems automatically. Most IT support people can't do this. It's what I did full-time.
Everyday IT support
Computers, laptops, printers, email, Wi-Fi, networks. The things that stop working on a Tuesday morning and cost you the whole day.
Backups and recovery
Making sure that when a drive dies or someone clicks the wrong link, your business doesn't lose years of work. Most small businesses think they have backups. Most don't.
Microsoft 365 and cloud
Email, file sharing, and getting your team working from anywhere without it turning into a mess.
Security basics done properly
Patching, antivirus, password management, and the practical steps that stop the scams that actually target small NZ businesses.